How to book?

To book you can contact our sales area Samari or send a message via Whatsapp.

Telephone: +595989012710

Whatsapp: +593981431453

Can I book from my phone?

Of course, a sales agent will assist you in the booking process via Whatsapp. 

Is the hotel accessible to people with disabilities?

We are working to provide more accessible areas for people with disabilities.

Do you have a laundry service?

At Samari Spa we have a laundry service.

Can I cancel a reservation?

Bookings cancelled within 24hs of check-in will be charged 100% of the booking amount.

You can make a change of date for your stay but it is non-refundable.

For further information please see our Cancellation policy.

What time can I check in?

From 15h00 pm 

What time do I have to leave the room?

12:00 pm 

Can I leave my luggage at the hotel?

In case you arrive before your check-in time, Samari Spa will help you with your luggage.

What time is breakfast served?

Breakfast is served from 07h30AM to 10h00 AM.

Are there special menus for food intolerances and allergies?

We have a varied menu of dishes, in case you have an allergy/intolerance, please tell your waiter.

Which credit cards are accepted?

We accept all major credit cards.

Are pets accepted?

Samari Spa is a Pet Friendly establishment so we accept your pet.

Check our Pet- Friendly policies. Instructions for your pet at Samari Spa

Is there parking at the hotel?

We have private parking.

Is smoking allowed in the rooms?

Smoking is not allowed inside the rooms, but we have open areas where you can smoke.

Can an extra bed be installed in the rooms?

Yes, the extra charge for an extra bed is 68,20 USD.
It depends on the type of room you are in, please consult reception.

Do you have cots?

Cots are available at no extra cost.

Do you have a hairdryer?

All rooms have a hairdryer.

Can I change the dates of my booking?

We can change the date of your booking, as long as it is done in advance.

What forms of payment does the hotel accept?

Cash and credit cards.

We do not accept cheques.

Can I request a late check-out or Early Check-in?

You can request it depending on room availability.

Check with Reception.

Is there a pool towel service?

We have a towel service in the pool area.

Can I bring my own drinks and/or food to the hotel pool?

You may only bring drinks, food is not allowed in the pool area.

What type of rooms are available at Samari Spa?

• Junior Suit
• Matrimonials 
• Doubles
• Triples
• Relatives

What services does the hotel offer?

Spa, accommodation, swimming pool and restaurant.

Type of bed?

• Full
• Queen
• King

What activities can I do at the hotel?

We have green areas to spend time with the family, spa and swimming pool.

What are the opening hours of the restaurant?

7: 30 AM to 9: 00 PM

Can I use the karaoke at Samari Spa?

Karaoke is open until 12am, with a maximum of 15 people.

Please check karaoke availability before booking.

We follow Covid-19 biosecurity policies and the maximum capacity allowed is 15 people.

Minimum consumption of beverages and food 15 USD

Can I rent the pool for my family only?

The price for renting the pool is 250 USD for two hours in this area.

The permitted capacity is 15 people.

What are the opening hours of the swimming pool?

From 08h00 AM to 20h00 PM

What are the opening hours of the Spa?

From 08h00 AM to 20h00 PM

For a special massage, please check availability at reception. 

Can I order a special dinner without a reservation?

To make reservations for special dinners, you can do so two hours in advance by contacting Reception

Can I ask for decoration in my room?

You can do this at the time of booking, the additional price for the extra decoration is 30 USD.

*Prior reservation of two hours in advance in case you are already at Samari Spa

Is there room service?

Room service is not available.

Transport service to the city ?

If you wish to go into town, you can request a taxi at the reception desk.

Do you offer airport transfers?

We offer transfer service from any part of the country.

How can I book an event?

To request a reservation, it must be made one month before the date of your event.

Accommodation (one month in advance)
No accommodation (one month in advance)

We organise all kinds of events

Can I be a little late for my check-in?

Check - in is from 15H00 pm, you can arrive until midnight on the first day of the reservation.

Can I extend my stay at the hotel?

Subject to availability.

Are the prices per person or per room?

Per room for the number of people.